Customer Solutions > Julita Marknadsföring AB:

"Thanks to dAnswer™ Office, we never miss a call!"

PROFILE

"We are a team of eight professionals whose business is handling customer calls for our clients. We also operate in telemarketing and selling. Thanks to dAnswer™ Office, we never miss a call! Working intensively by phone, we deem a return call from a customer as the best sign of successful marketing ", says Ann-Sofie Larsson, and goes on: "We never lose customers through missed calls. We simply call them back and provide the service we promise."

THE CHALLENGE

• To give continually improving service to our clients.
  
• To follow up clients' needs.
  
• Never lose a client to any competitor due to deficient telephone service.
  
• Reduce costs.

THE SOLUTION

dAnswer™ Office from MicroTel Technology AB provides this excellent solution for the challenges we face at Julita

"We can see incoming calls and swiftly follow them up. Our customers notice this rapid service. Thanks to dAnswer™ ."

JMF-Julita Marknadsföring AB
Ann-Sofie Larsson

FACTS

NUMBER DISPLAY
The number display is a basic service device and a prerequisite to make all Microtel products function.